A winter storm will delay the arrival of Moto G in the US
Motorola sent e-mails to all its users to inform about the delay
Apparently, people in the US who have already purchased a Motorola Moto G are currently waiting for their handsets to arrive.
According to the official statement of Motorola, the ridiculously cheap and powerful phone started shipping from December 2. Unfortunately, there has been a delay, since Motorola started sending out e-mails to all the users, who’ve purchased Moto G from their website. Sadly, no one can predict nature, so the company cannot be blamed for the delay.
The report says that a winter storm has struck most of the US, including the fulfilment centre of Motorola in Fort Worth, Texas.
On the other side, Motorola promises to free everyone from overnight shipping by December 17 in the worst case. Some of the e-mails point out to earlier dates like December 14.
Here’s what the full e-mail says:
As you may have heard, large parts of the United States were hit by winter storm Dion, including our fulfilment centre in Fort Worth, Texas. Our operations are still recovering from the storm’s impact while also trying to keep up with the incredible demand for Moto G.
For these reasons, your phone order wasn’t shipped when we originally estimated. We sincerely apologize for the delay and want you to know that your Moto G will ship by December 17th via a free upgrade to overnight delivery. (We’ll still send you a shipping confirmation with tracking number so you can see a more accurate delivery day/time.)
We know how excited you are to receive your phone, and we’re so grateful you chose Moto G. Thanks again for your purchase—and for your patience.
The Moto Maker Team
P.S. – Some customers may see a charge of approximately $1.10 initially on their credit card statement. We’ll then charge the remaining balance once Moto G ships.